Fuel Poverty Support – Lemon Aid from Citrus Energy

Are you experiencing fuel poverty or need some support and advice?

Lemon Aid from Citrus Energy offer crucial crisis support through the current Energy Crisis to prevent loss of connection and help to restore supply including arranging credit for those on prepayment meters with no funds. If this issue is currently affecting you then please follow the link below and complete an enquiry form and one of our team will be in touch.

If you have meter problems, then Citrus Energy can help with the resetting of pre-payment meters and with any queries relating to how your pre-payment meter works.


They can also help you apply for services you may be entitled to such as white goods schemes, discounts on your energy bills, benefits and many other services. So if you are a resident in Ayrshire and want to get the best from your energy supply then call us today on 07973 847 981



If you are a resident of North  or East Ayrshire, or Dumfries & Galloway (not a commercial business owner) and you require fuel poverty support, please complete the Lemon Aid Fuel Poverty Support form on the Cunninghame Housing Website You do not need to be a CHA Tenant to use this service

Founded in 2013, Citrus Energy is a social enterprise that exists to help energy consumers make genuine savings on gas and electricity costs through our truly impartial advice and recommendations. As a social enterprise, any profit we achieve is re-distributed into the community we work with to help reduce fuel poverty issues and create sustainable employment.

East Ayrshire Council support

You can also find out more information by contacting East Ayrshire Council’s financial inclusion team at:

Telephone Freephone:0800 389 7750

Email:  financialinclusionteam@east-ayrshire.gov.uk